Bilingual CSR (Spanish)
- Job Category: Administrative/Clerical
- Salary: $10.00
- Education: Associates Degree
- FT/PT: Part-Time
- Company: Jose Gutierrez - Farmers Insurance
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Seeking a Bilingual Office Administrator to assist in the day to day operations of a high producing agency.
As an Office Administrator, you will provide quality service to clients by responding to inquiries about our products and services.
In addition; you will resolve client issues to ensure customer satisfaction.
Responsibilities include, but are not limited to:
-Greeting clients in a courteous manner
-Ability to communicate clearly and professionally
-Strong detail orientation and communication skills
-Answering phone in a courteous manner
-Provide quality support
-Willingness to work a flexible schedule
-Maintain filing systems and ensuring accuracy
-Open client accounts by properly recording information
-Willingness to obtain Property & Casualty license
-Answering product and service questions to attract potential clients; cross selling
-Resolving and clarifying customer complaints
-Marketing (events, social media, flyers)