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Support Specialist

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Job Description:

We're looking for a support specialist that can answer emails and phone calls from clients to help them with their email, website, social media, DNS and other general technical questions. In this role you will speak with clients on a regular basis to help troubleshoot and solve their problems. An understanding and at least some experience with front-end web development, specifically with PHP, MySQL, DNS, HTML, CSS and JS would be ideal.

You will be asked to help people set up email on their phones, in Outlook, Mac Mail, add graphics to websites, make other small website updates, and solve technical problems.

We're a fun place to work! The Wichita Business Journal published it's annual advertising list and we rank as the second largest agency in town, and we just made Inc.'s fast growing list again (one out of eight Wichita businesses). RSM is the result of RSA Marketing and 360ideas merging about a year ago. We've got an incredible team and work in a cool spot downtown across from Intrust Bank Arena. We're actually just expanded our building to accommodate all of our awesome people.

Some benefits are...
- A competitive salary.
- Medical, dental and vision benefits.
- Expense reimbursement program.
- Fun and relaxing work environment.
- Paid time off.
- Free RSM swag.
- Easy access to Old Town.
- Friday team lunches.
- Xanadu (aka company wide meet up at 4:30 on Friday to catch up, talk, celebrate and enjoy a beverage of your choice).

Questions? Sound interesting? Let's talk!

Contact Information:

Paul Badke
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